Privacy Policy

Drawstringbagsonline.com is the sole responsible owner of the information collected at www.Drawstringbagsonline.com. The personally identifiable information and non-identifiable information is collected from users at several points. We ensure privacy of users and buyers who visit our website.

Information Collected and Used

Registration

If you have decided to buy from us then please proceed first to complete your registration or enter as an express checkout (still we expect you to furnish the basic contact details and other verifiable information). During registration, you should enter your correct contact information, shipping address, etc.

Orders

When you buy from us, you shall furnish the right contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date). This information is only used for billing purposes and to process your orders. If we face any problem in processing the order, we may use this information to get in touch with you.

Surveys or Contests

We value customer sentiments and their suggestions and we use the same for streamlining user experience on our website. We may ask customers to take part in surveys or contests to understand their buying behavior or expectations from our website. The participation in such cases is voluntary and customers have total discretion to leave such contests if they disagree with it.

The information supplied during surveys or contests is used for analyzing buying behavior, monitoring the site traffic, streamlining shopping experience, sending notification about winning or special pricing benefits (if any) or to send email newsletter.

*We will not share any part of personally identifiable information provided by you during contests or surveys with other third parties without prior notice.

Communications from Drawstringbagsonline.com

Special Offers, Updates and Newsletters

We contact our customers and users to keep them informed about our products, services, special deals and promotions. You can sign up to receive communication from us on every page of the site. We respect your privacy and you can opt out of such communications from us by unsubscribing anytime.

Service-Related Announcements

We send service-related announcements when it becomes necessary such as temporarily suspending website for maintenance. If you don’t wish to receive such communications then we request you to deactivate your account.

Customer Service

We use the personally identifiable information to send welcoming email to customers for verifying their password and username. We will keep in touch with customers for responding to their service/product enquiries, requirements or any other product information. Customers can always call us at 855-218-2247.

Information Sharing and Disclosure

  • Non-Personally Identifiable Information – We may collect this information from log files, cookies, clear gifs and use them to identify buying behavior. We usually use this information with your personally identifiable information to streamline shopping experience and offer tailored promotional mails to our customers. This information is never shared with any third party for any reasons.
  • Personally Identifiable Information –We share personally identifiable information with selected third parties to ship products to customer’s addresses.
  • Agents – We depend on outside agents and vendors for processing orders. It is ensured that those agents don’t retain, store or share information for any other purposes.
  • Legal Disclaimer – We reserve the right to share your personally identifiable information as required by law. It is done only and only when it becomes mandatory to protect our rights or comply with judicial proceeding, legal process or court order.
  • Business transition – In case Drawstringbagsonline.com undergoes a business transition such as acquisition or merger with any other company, sale of all or portion of its assets, customer’s personal information will likely be one amongst the assets transferred. In such cases, we will keep customers notified before such transition at least a month in advance.

Information Usage

We use the information collected from customers for purposes such as:

  • Fulfilling product requests or service orders
  • Processing regular orders, exchanges, layaway requests or returns
  • Building customer lists
  • Building reliability to business
  • Tracking and confirming online orders
  • Conducting analysis and research
  • Streamlining customer behavior and business processes

Information Security

Securing a customer’s trust is always a priority for us. Whenever a customer enters sensitive information such as credit card/debit card number in our order forms, it gets encrypted in SSL technology (Secured Socket Layer Technology).

We always follow industrially accepted standards of securing personal information entrusted to us during the purchase. Please understand that no method of information transmission or storage is 100% secured but we have taken all necessary steps to ensure that customer information remains highly secured against all odds.

Verifying Information

All customers who maintain an account with us can update, correct or verify their information depending on the requirement.

Removing Information

We keep customer information in our database as long as it is required for legal and legitimate purposes. We may destroy the information when not needed or remove it completely if it poses any threat to our business.

Changes in Privacy Policy

We reserve the right to make changes to privacy policy at any time, so we request customers to keep on checking this privacy policy regularly. Whenever a customer agrees to use our services, it is assumed that they have agreed with the terms suggested in this privacy policy.

For any clarifications about any portion of this privacy policy document, please contact us at –

Drawstringbagsonline.com
100 Capitola Dr
Suite 100
Durham, NC 27713

E-Mail :info@Drawstringbagsonline.com
Phone: 855-218-2247 (Toll Free)
Fax : 919-908-1200